Jeritilley A picture is worth a thousand words..

Photo of the Day Saturday 16 June 2012 Not the Quality Spa Resort Hotel

Thought for the day….” War does not determine who is right – only who is left. ”

I see that more airlines have gone out of business recently, and if the customer service from AirNewZealand and TAP Air Portugal  is anything to go by, then there will be a lot more.  Air Portugal advised that it would take 6 weeks for a reply to my email (which was only a question about credit card payments).    AirNZ were equally bad, ignoring emails initially then after sending a poor reply, just ignored further emails.    AirNZ were very good at one time, not now.    So the result is that I will avoid flying with either of these airlines in future.   If they cannot take customer service properly, then they do not deserve customers.   I am sure that the Arab airlines and other carriers will be happy to accept the business instead.    No excuse for ignoring emails, but it has cost both these airlines my business.

Today’s photo comes from Russia and from St. Petersburg.    A familiar sign in a slightly unusual place, but instantly recognizable.   Not many countries in the world without this symbol somewhere……

Happy not to be working at the Quality Spa Resort Hotel in Norefjell, and not missing the managers there at all.

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