Jeritilley A picture is worth a thousand words..

Photo of the day Tuesday 22nd January 2013 – Not the Quality Spa Resort Hotel, Norefjell.

Thought for the day…” Lighting a fire UNDER someone will never be as effective as lighting a fire WITHIN someone.”

We may have all come on different ships, but we’re in the same boat now.”

our mind will push your thoughts, your thoughts will push your actions, while your actions will push your life.”

Customer service is important, and good customer service encourages people to return.  Sadly, the people working at KLM/Air France do not know what good customer service is.   I am still waiting on replies from them, and it appears that their customer ‘service’ section just ignores email after email.   It does not surprise me that the KLM/Air France group is not making a profit, as with bad customer ‘service’ like this, then the sooner that they go out of business, the better.    Until they reply, I will not be flying with them again, their loss not mine.

A nice happy photo today, of a man in Swaziland.  Surprisingly good teeth too, and judging by the look on his face, not a worry in the world.   Swaziland is the smallest country in Africa (population of about 1 million people), and is still a kingdom.   It has the highest infection rate of AIDS in the world, with well over 30% of people infected.   The average age expectancy is around 27 years,


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