Jeritilley A picture is worth a thousand words..

New Zealand, Lake Hawea – Not the Quality Spa Resort Hotel, Norefjell.

Thought for the day…..” Life begins at the end of your comfort zone”           ” Every day may not be good, but there is something good in every day”

CUSTOMER SERVICE .  Two very different experiences recently.  The first company failed to deliver an item which I had ordered, but when I sent an email to them to ask what had happened, I received a very open and honest email from the person responsible, in which she said that it was Friday afternoon and that she forgot.  No excuses, no trying to avoid the problem, but she admitted that it was her mistake, and only her mistake, and that she was truly sorry for what had gone wrong.   We all make mistakes, and honesty is usually a good policy.   Compare this to Booking.com    the online hotel reservation service.    After several problems, I emailed them, but Booking.com will not admit their mistakes.   Booking.com sends out several standard emails, and even after these, will not admit their faults.   So guess which company I will use again, and guess which company I will never use again???  Not the first time that I have had problems with Booking.com      and after my experiences with them recently, then no way will I use them again.

Today’s photo shows the beautiful Lake Hawea in New Zealand, on a beautiful summers day.   The lake is up to 392m deep and is about 35m long.   It is 20m higher now than previously, as it was raised to allow for hydro electric power systems.  It lies in a long valley formed by glaciers, similar to the nearby Lake Wanaka.  At the closest point, Lake Wanaka is only 1000m away from Lake Hawea.  Fishing and boating are popular on the lake, and there are several campsites around the lakeshore.  The cafe and restaurant (Sailz) in Hawea village does excellent coffee and food as well!!

LOW-RES-Hawea

http://www.qualitysparesort.com                                  http://www.qualityresortnorefjell.com

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.

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