Jeritilley A picture is worth a thousand words..

Warning about Kickstarter

Thought for the day…”Success is getting what you want. Happiness is wanting what you get.”

“A person will sometimes devote all his life to the development of one part of his body – the wishbone.”

Just a warning about the online crowd-funding scheme, Kickstarter.   There are some very interesting new projects advertised there, all seeking backing from people in order to enter production.    Lots of interesting categories, and some clever ideas there.    But here is a warning, because when things go wrong, then the Kickstarter staff are going to be no help at all.

I backed an online project for a solar recharger that I thought would be ideal for travelling.   Ordered the charger and my pledge was accepted, and my debit card was debited.  That was last year.  Fast forward to June 2017 and I have still not received the solar charger.  Messages to the company that is supposed to be producing the item were ignored, as was a message sent via Twitter, but the worst part is that KICKSTARTER would not refund my money, nor would they take any action against the company who is producing the solar charger.    It seems totally wrong to me that Kickstarter can advertise products and then forward your debit card details without taking responsibility when things go wrong.    Messages to Kickstarter’s so called customer ‘service’   have been a waste of time, as Kickstarter still refuse to take action in the matter.  They are refusing to accept any responsibility, despite advertising the product and also arranging payment for the product.

So I am now minus 84 euros, have spent a considerable amount of time chasing up the matter, and have still not received the solar charger.    And yet Kickstarter still refuse to take action.   The words ‘flogging a dead horse’  come to mind, as Kickstarter customer service has been a total waste of time and emails.   Once again, it seems that a company has your money then that is it.   So I am 84 euros poorer and without a solar charger.   Thanks to Kickstarter !!

My advice….avoid using the Kickstarter website.

Nice sunshine for the photo today, which comes from 71 degrees north, and shows the Finnmark coastline near Honningsvag.  Not far from here lies North Cape.   The midnight sun is visible here from May until September.

and another photo…again from the same part of the Finnmark coast near Honningsvag….

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.

jeritilley@hotmail.com

RESPECT, CONSIDERATION & FAIRNESS

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