Jeritilley www.qualitysparesort.com

Posts tagged “art

Good Customer Service – Fujifilm

Thought for the day…”Prosperity tries the fortunate, adversity the great.”

“When one burns one’s bridges, what a very nice fire it makes.” (Dylan Thomas)

For the last 5 weeks, I have been without the camera, which suffered a cracked screen after being dropped onto the floor.    Sent it back to Fuji, but Norwegian Post (and there is a company who deserves to go out of business if ever there was one)  took 9 days to get it to an address near Oslo.   Then, after that delay, the camera got delayed for weeks due to the virus in the TNT Courier computer systems.   TNT seemed unable to get the camera delivered, and it just sat there for weeks, getting nowhere near the repair shop.   But here is the happy ending….Fuji (who are normally very good with customer service and backup) have offered to send me a new camera.  That was something that I did not expect, but it is good to know that there is good customer service around.   The feedback online is also good for Fuji, as other users have also written about similar good treatment.    So I am happy to continue using Fuji, just have to wait a little longer (now over 5 weeks) for the replacement to arrive.   Then back to photographing again.

Back in 2008, Singapore Airlines (one of the World’s great airlines) were still using 747s on the route from Zurich to Singapore.  The ‘Queen of the Skies’, weighing almost 400 tonnes,  is seen here taking off on 23rd May 2008 for the 10 294km journey back to its’ home base.  Flight time was around 12 hours and 10 minutes.

and another photo, an art gallery in Honningsvag, in the Artic north of Norway.

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RESPECT, CONSIDERATION & FAIRNESS


Both from Bergen, buildings & bridges

Thought for the day…”It is better to walk alone than walk with a crowd going in the wrong direction”.

“You cannot hang out with negative people and expect a positive life”.

Winter is a great time to sit inside and sort out the thousands of photos.   In the last century, in the days of 35mm film, you were very careful before you took a photo because you only had 24 or 36 exposures on each film (38 if you were very lucky when you put the film in).    Now, with cameras that will take 8 or 10 photos a second, then sorting photos has become a mammoth task.   Before, you sent the film away for processing, and the shop did all the work for you, whereas now you have to download the photos, label them and file them yourself, as well as editing them.  One great advantage of the Fuji system is that the jpegs straight out of the camera are SO good, which means that much less editing is needed.    Still got FAR too many photos though, but at least I am spending much less time on editing now.    Two photos from the city centre in Bergen, Norway, both taken earlier this year with the Fuji X-T10 camera and standard 18-55mm kit lens.

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ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.

jeritilley@hotmail.com


Ebay email address – where is it?

Thought for the day…” Good judgement comes from experience.  Experience comes from bad judgement”.

“Success with negative attitude is called luck.  Success with positive attitude is called achievement”.

Have you ever tried to contact Customer ‘service’ at Ebay?   If so, then you will be as frustrated as I am.  Ebay makes it VERY difficult to contact them.    Yes, there is a ‘help & contact’ section, but this will merely lead you to suggested answers.   But try and find an email address for Ebay and you will get very annoyed.  They have made it deliberately difficult for you to contact them.    I merely wanted to contact Ebay to ask about a refund, but they do not publish an email address.  How crazy is that??   What reputable company does not want you to contact them???     Either way it has taught me a lesson.   If they are not prepared to publish and email address or put an online form for you to use, then they do not deserve trade.   It seems to be a trend with many companies now, making it very difficult or impossible for you to contact them by email.  They are happy enough to take your money, and make it very easy to pay, but when you want to contact them, that is a different matter.    Good customer service can actually be profitable for a company, whereas bad customer service actually drives customers away.     So why does Ebay make it so difficult to contact them by email???

One advantage of autumn is that it is a good time to go through the photo collection.  Here is one photo that I have converted to black & white….shadows from the railings on a bridge.

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and another photo from the archives…Afghani street traders….

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jeritilley@hotmail.com


Slide film memories – Bolivia – Not the Quality Spa Resort Hotel, Norefjell.

Thought for the day….” If you were arrested for kindness, would there be enough evidence to convict you? ”

“If you want to feel rich, then just count all the things that you have that money cannot buy”.

Saw an amusing story on the internet from Italy, where a cleaner in an art museum has thrown away an ‘art’ display that was meant to be part of an exhibition.  The cleaner in the province of Bari, Italy thought that the ‘artworks’ were actually rubbish left behind by the installers of the exhibition.  According to the BBC news, a similar event occurred in 2001 when cleaners in a London exhibition threw away coffee cups, beer bottle caps and full ashtrays, which were also supposed to be an art ‘display’.    Who can blame these cleaners for throwing away such rubbish?   Surely, overflowing ashtrays and piles of scrap carboard cannot be art?

Off to Bolivia for the photo today and a nice portrait of a local woman weaving.   Those people who remember the days of film, and more especially, slide film, will remember the sort of quality that you could get from Fuji Velvia slide film.  The photo today is actually a scanned slide, but it goes to show that even before the days of 24mp digital cameras, that you could still get some fantastic photos even with film.   The slides were scanned high resolution on a Fuji photo-processing machine, initially as .bmp files, then converted to standard jpeg files.   One of the great thrills of travelling in the days of 35mm film was returning home with a bag of undeveloped films, and having to wait for the postman to return the processed films.     Something that we have lost with instant digital photos.    The day that the postman brought the processed photos was always a BIG highlight.

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