Jeritilley A picture is worth a thousand words..

Posts tagged “Booking.com

Censorship by Booking.com

Thought for the day…”Chocolate is ground from the beans of happiness.”

“The man who is swimming against the stream knows the strength of it.”

Free Speech.   Something that is very important, but something that is disappearing fast in Europe.   Political correctness has already gone far to far, but now the online travel agency (OTA)  Booking.com   is also at it.

I recently stayed in some accommodation in Zurich which I booked online via Booking.com         The property was not good (badly run, dirty and with poor facilities) with poor security.   Not only was the property not clean, but it appeared to have many problems, one of which was what appeared to be asylum seekers in the accommodation.   So after my stay, I wrote a TRUTHFUL review to help other people in deciding whether or not to book.    One of the things that I wrote in the review was that the property appeared to house asylum seekers.    I did not make any statements about the rights or wrongs of this, nor did I mention nationalities, skin colour or race.    No references were made to immigration policies or criminality, just a statement that there appeared to be asylum seekers housed in the property.

But Booking.com   refused to publish my review because I had used the words ‘asylum seekers’  which they said could cause offense to some some people.   I would argue that the words described (truthfully) a situation, and were just reporting what I had seen and experienced.   Despite emails to Booking.com   the review did not get published.     So it seems that Booking.com   also want to be politically correct, even if this means distorting the truth.

The result of this….I cancelled a lot of future bookings with Booking.com     and now try to book direct with hotels etc. where this is possible.  I am not going to have Booking.com   tell me what I can and cannot say in a review.   It also makes me think that the other reviews on their website may also have been edited too.    So if you are reading reviews there then be aware that the reviews may have been edited for suitability.    George Orwell’s   1984 is here, just a bit late.   Booking.com    is in the same group as Priceline.com    and Agoda.com

Today’s photo comes from Glendhu Bay on the South Island of New Zealand.    The valley in the photo was until recently one of the homes of the Canadian country-pop singer, Shania Twain.  Nearby is Mt. Aspiring National Park and the Southern Alps.

and another photo from the archives….a SRN-4 hovercraft seen here in Boulogne in France.  These hovercraft had a top speed of 154 km/h and crossed the English Channel in as little as 22 minutes.  The record is held by the hovercraft in this photo, the Princess Anne.

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.

jeritilley@hotmail.com

RESPECT, CONSIDERATION & FAIRNESS

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Waiting for the Bus – Not the Quality Spa Resort Hotel, Norefjell.

Thought for the day.. ”  Coincidence is fate breaking a lock so that you can open a door”

” Dwelling on the past will only change you in the future”.     ” Doing your best at this moment puts you in the best place for the next moment”

Another company has joined the list of companies that I will never use again, Booking.com         What some companies are not realizing is that poor service will actually cost them money.   To make matters worse, the managers at Booking.com   just will not admit their mistakes, and nobody at that particular company will do anything about the problems.    So they will lose out, and if you want good service, then I cannot recommend this company.   No problem when a company makes a mistake (we all do that) but when nobody will do anything about the mistakes, then that shows that a company is not good.

Off to the capital of Mozambique today, Maputo, and a typical photo of a bus queue there.   Situated just 120 km north of the South African border, and on the Indian Ocean, this ugly, neglected city is home for about 1.7 million people.    Originally ruled by the Portuguese, it became independent in 1975, although Portuguese is still the main language in this part of Mozambique.    Until 1992 the country had a long civil war,  with an estimated 1 million people killed due to the war and famine between 1977 and 1992.    Mozambique has a high fertility rate, with around 5.3 children born per woman.  Transport in Mozambique is often a problem, with irregular and unreliable buses, so the queues seen in the photo today are very typical.

WORDPRESS-Maputo

http://www.qualitysparesort.com                                                                                                                                                      http://www.qualityresortnorefjell.com

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.


New Zealand, Lake Hawea – Not the Quality Spa Resort Hotel, Norefjell.

Thought for the day…..” Life begins at the end of your comfort zone”           ” Every day may not be good, but there is something good in every day”

CUSTOMER SERVICE .  Two very different experiences recently.  The first company failed to deliver an item which I had ordered, but when I sent an email to them to ask what had happened, I received a very open and honest email from the person responsible, in which she said that it was Friday afternoon and that she forgot.  No excuses, no trying to avoid the problem, but she admitted that it was her mistake, and only her mistake, and that she was truly sorry for what had gone wrong.   We all make mistakes, and honesty is usually a good policy.   Compare this to Booking.com    the online hotel reservation service.    After several problems, I emailed them, but Booking.com will not admit their mistakes.   Booking.com sends out several standard emails, and even after these, will not admit their faults.   So guess which company I will use again, and guess which company I will never use again???  Not the first time that I have had problems with Booking.com      and after my experiences with them recently, then no way will I use them again.

Today’s photo shows the beautiful Lake Hawea in New Zealand, on a beautiful summers day.   The lake is up to 392m deep and is about 35m long.   It is 20m higher now than previously, as it was raised to allow for hydro electric power systems.  It lies in a long valley formed by glaciers, similar to the nearby Lake Wanaka.  At the closest point, Lake Wanaka is only 1000m away from Lake Hawea.  Fishing and boating are popular on the lake, and there are several campsites around the lakeshore.  The cafe and restaurant (Sailz) in Hawea village does excellent coffee and food as well!!

LOW-RES-Hawea

http://www.qualitysparesort.com                                  http://www.qualityresortnorefjell.com

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.