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Posts tagged “Complaint

Warning about Kickstarter

Thought for the day…”Success is getting what you want. Happiness is wanting what you get.”

“A person will sometimes devote all his life to the development of one part of his body – the wishbone.”

Just a warning about the online crowd-funding scheme, Kickstarter.   There are some very interesting new projects advertised there, all seeking backing from people in order to enter production.    Lots of interesting categories, and some clever ideas there.    But here is a warning, because when things go wrong, then the Kickstarter staff are going to be no help at all.

I backed an online project for a solar recharger that I thought would be ideal for travelling.   Ordered the charger and my pledge was accepted, and my debit card was debited.  That was last year.  Fast forward to June 2017 and I have still not received the solar charger.  Messages to the company that is supposed to be producing the item were ignored, as was a message sent via Twitter, but the worst part is that KICKSTARTER would not refund my money, nor would they take any action against the company who is producing the solar charger.    It seems totally wrong to me that Kickstarter can advertise products and then forward your debit card details without taking responsibility when things go wrong.    Messages to Kickstarter’s so called customer ‘service’   have been a waste of time, as Kickstarter still refuse to take action in the matter.  They are refusing to accept any responsibility, despite advertising the product and also arranging payment for the product.

So I am now minus 84 euros, have spent a considerable amount of time chasing up the matter, and have still not received the solar charger.    And yet Kickstarter still refuse to take action.   The words ‘flogging a dead horse’  come to mind, as Kickstarter customer service has been a total waste of time and emails.   Once again, it seems that a company has your money then that is it.   So I am 84 euros poorer and without a solar charger.   Thanks to Kickstarter !!

My advice….avoid using the Kickstarter website.

Nice sunshine for the photo today, which comes from 71 degrees north, and shows the Finnmark coastline near Honningsvag.  Not far from here lies North Cape.   The midnight sun is visible here from May until September.

and another photo…again from the same part of the Finnmark coast near Honningsvag….

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RESPECT, CONSIDERATION & FAIRNESS

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Swiss mountain town bans photography

Thought for the day..”Public opinion is no more than this: what people think that other people think.”

“Courage is fear holding on a minute longer.”  (George Patton)

What is the world coming to?    News on the internet is that the Swiss town of  Bergun in the Graubunden area has voted to ban photography in it’s area.    People taking photos will be fined CHF4 under the new bylaw.     Apparently, the local council has already taken down publicity photos from the internet.    So many places in the world are restricting photography, you have only to think of the USA where photographing public buildings is now likely to lead to trouble with the authorities,  and in many places in the world, taking photos near an airport is also likely to lead to problems.     It is amazing that the central government in Switzerland has allowed the town of Bergun to introduce the new photography ban.   It would certainly change my decision to visit any town if it had a photography ban.  What has happened to freedom?   And what is the town of Bergun so afraid of???    Surely any town should be please that people want to visit and take photographs.    And because Switzerland is usually a civilised country, then the photography ban is even more surprising.     Recently Sweden introduced a complete ban on filming from drones/quadcopters without special permission, and other countries are gradually introducing more restrictions as well.

Today’s photo is a scan of a slide taken many years ago, a local train from St. Ives passes the beach at Carbis Bay in Cornwall, England.

and another photo…..a scanned slide photo from the 1990s.   A Penzance to London train in the Glynn Valley near Bodmin Road in Cornwall, England.

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RESPECT, CONSIDERATION & FAIRNESS


Worse service on the airlines, and more to come

Thought for the day…”The envious man grows lean at the success of his neighbour.”

“Hope is such a bait, it covers any hook.”

It is amazing that so many people are still choosing to fly with airlines, as a new round of cuts in services are leaked in the press.  The Hong Kong based  Cathay Pacific Airlines has announced that it too will follow the trend and squeeze in 10 across seating on its Boeing 777 services (the aircraft was designed for 9 across, so the change to 10 across will mean even less shoulder room).  There is also talk about going to 11 across onboard the A380, with the same result, less shoulder room for passengers.  And following on from that announcement, it seems that the Lufthansa group will move towards a ‘buy on board’ system for food.   It is being trialed at the moment, and apparently SWISS airlines (part of the Lufthansa group) are also going to trial a buy on board system.    Here is an example of one of the ‘meals’ that was served on a Lufthansa flight not long ago…about 100g of cheese and bread.   No plate, no meat and no other food.

So even before they start charging for food onboard, then they had almost cut out the included ‘meals’.  Earlier there was the news that British Airways were going to reduce the seating pitch onboard, meaning that their passengers would have LESS leg room than those on Ryanair.    And Lufthansa have also followed the trend by squeezing in more passengers on their new Airbus A320 NEO aircraft.   They have also removed one of the toilets (to fit in more seats) and made the remaining toilet even smaller.   Less leg room, less shoulder room and now even less food onboard.     The airlines mileage/frequent flyer programmes have been devalued so much that they are now virtually worthless, so the question is, is there any point now to choose one of the original airlines over the budget alternatives? Seems not.   You often have to pay for checked-in baggage, advance seat selection and a higher basic ticket price on thee traditional airlines anyway.    So why choose them?????

In most other businesses, giving a poorer service would usually drive people away, but it seems that the airlines are an exception.   Poorer service now, but still increasing numbers of people wanting to fly.  One thing is sure, the airlines that have increased the seating to 10 across on their 777s will not be seeing me onboard.   The limit has been passed.  Economy class has become a test of endurance, and is far from a pleasure now.

Staying with the theme of aviation, a photo that is now history, an AirNewZealand 747, seen here at Brisbane airport in Australia in 2004

and another photo from the archives….a local man in Southern Oman….

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Money well spent, or not ???

Thought for the day…” Hope but never expect, Look forward but never wait”

“Obstacles are those frightful things that you see when you take your mind off your goal”  (Henry Ford)

The waterfront of the Norwegian capital, Oslo is changing fast.   Currently it is a mass of cranes and building sites.   A photo from yesterday taken in perfect weather and warm temperatures, showing just how much building is going on.  The white building on the right is the Opera House, which was completed in 2007, supposedly based on an iceberg shape.    The exterior is covered with Italian marble, Carrara marble.   This is an odd choice to use, as the architects had perhaps not read about the problems that this same type of marble had when it was used for the Finlandia concert hall in Helsinki.    Whilst Italian marble may be very suitable for use in the Mediterranean, it does not handle the extreme cold temperatures of Scandinavia well.    Much of the marble used in Helsinki on the Finlandia Hall had to be replaced, so it is interesting to see it used in Oslo, which has a similar climate.  Time will tell !   The cost of the Opera House in Oslo was over 4 BILLION Norwegian kronor, or over USD 700 million.   Would this money have been better spent on a new medical centre??

and another photo showing the whole building….

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Always connected – the digital overload

Thought for the day….”It is not the years in your life that count.  It is the life in your years”

“Knowledge comes from learning.  Wisdom comes from living”

One of the big challenges now is that we are never disconnected.   People are now suffering an onslaught of information at all hours of the day, and with tables and mobile phones, this continues even when they are not at work.    Internet is available almost everywhere, and the mobile phone means that people are still connected even when they are on the beach or walking in the park.    Not only are people able to be online continuously, but there is also an overload of information now.     Some scientists are now saying that this constant stream of data is making it hard to concentrate, and is also causing increasing levels of stress.  There is also the problem of trying to juggle all the different forms of technology, and to cope with all that information that is now bombarding us.     So rather than making life easier for us, this technology is actually making life MORE difficult and stressful.     People now believe that they have to answer a mobile phone call immediately, and that the email that has just arrived must be read instantly, whilst at the same time they are still bombarded by information from the internet.  Some hotels are now advertising that they do NOT have internet, and also are advertising digital detox breaks.   Always connected, and not a good thing.

Today’s photo comes from the lakefront in Pembroke, New Zealand, where there is also internet.  Who needs it though with a view like this?

and another photo, the waterfront at Picton, South Island, New Zealand.    From here ferries depart for the 3.5 hour trip to the North Island.

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National parks. What do they mean to you?

Thought for the day….” We cannot control the wind but we can direct the sail”.

“Experience is what you get when you do not stop trying”

What does a national park mean to you?  Probably an area set up by the government to conserve or encourage nature for future generations, and an area where developments are not allowed.  The ‘conservation of wild nature for posterity’.     To quote from the New Zealand Department of Conservation (who administer the parks in NZ) “New Zealand’s national parks contain some of our most treasured wilderness areas.”   Note those last words most treasured wilderness areas.
Here is a photo of Mt. Aspiring, 3033m.

News is now spreading in New Zealand (NZ) that two companies have ALREADY been given permission to extract and bottle water from the Mt. Aspiring National Park.  One of these is going to be in the extremely beautiful Dart Valley, and the other towards the west coast, including an export facility next to a beach.  To make matters even worse, the permits were given without public consultation (why??).    A petition was started earlier this month to protest, but as permission has already been granted then probably it is far too late.     Of course, the Maoris are claiming that the water belongs to them under the Treaty of Waitangi, but they are trying to claim (wrongly) that the Treaty of Waitangi gave them rights to many things which the treaty never even mentioned.

Even under NZ law, the national parks should have been protected…..

“It is hereby declared that the provisions of this Act shall have

effect for the purpose of preserving in perpetuity as national parks, for their intrinsic worth and for the benefit, use, and enjoyment of the public, areas of New Zealand that contain scenery of such distinctive quality, ecological systems, or natural features so beautiful, unique, or scientifically important that their preservation is in the national interest.

— National Parks Act 1980, Part 1, section 4, subsection 1[5]”

Yet the consents were given by the government without public consultation.   HOW COULD THEY DO THIS IN A NATIONAL PARK   ?????   Just another sign of the way that things are going downhill in NZ.

To finish off the post, another photo….the lighthouse at Nugget Point, South Island, New Zealand

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Two from the opposite ends of Norway

Thought for the day…..”If you cannot do great things then do small things in a great way”

“Difficult roads often lead to beautiful destinations”.

So the crazy ‘security’ people in the good old USA have now decided that the humble Kindle e-book reader cannot be taken onboard flights from certain countries, nor a laptop, digital camera or tablet.   Yet people flying from some other countries CAN take the exact same items.    Just another sign of how stupid the USA has become.    And I am even more surprised that the travelling public in the USA is putting up with more and more of this nonsense.  Nothing to do with security, just a way for the Department of Homeland ‘Security’  to exercise even more control over people, without making flying any safer.    Even Australia is now making the use of the naked body scanners compulsory, with no opt-out option,  yet another intrusion into personal privacy and personal rights.     Based on these stupid, groundless ‘security’ procedures ( security scam would be another way to describe it)  then I will continue to avoid the USA, UK and Australia.    Airport procedures now are beyond reasonable.

A photo of the west Norwegian city of Bergen, taken from Mt. Floyen in perfect light.  Again great colours from the Fuji camera, taken as a jpeg.

and another photo….the fishing town of Vardo, Norway.    This is the easternmost town in Norway, and actually lies further East then Istanbul or Kiev !!  One of the town’s slogans is ‘Eternal light, Eternal Night’,  which is a reference to the 24 hours of constant daylight during summer, and the 24 hours of constant darkness during Winter.    The Russian border is only a few km away across the bay.

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Overcrowded and full, New Zealand

Thought for the day..”There are many ways of going forward, but only one way of standing still.”

“Some people are so afraid to die that they never begin to live.”

New Zealand continues to be overrun with tourists.   Whilst the tourist board seems to think that ever increasing numbers of tourists are a wonderful thing, those people who are in New Zealand are now seeing the effects over too many tourists.   Accommodation is full in many places, cafes are packed out, roads are busier than they have ever been (=more accidents)  and the national parks and nature are suffering (and suffering is the word) from the onslaught.    And there is no end in sight.     Airlines are putting on more and more flights (particularly from China) and are upping frequencies.     Trying to get reservations for accommodation at the moment is a nightmare and the once quiet country is now far from quiet and unspoilt.

The number of tourists has now passed 3.42 million a year, (population of NZ is about 4.7 million), and is growing by over 10%.     So the overcrowding at the popular tourists sights is becoming serious.     This also means that the nature and wildlife is suffering too.    Imagine driving into Milford Sound (which is in a national park) and arriving before 0900 only to find that ALL parking was already full and that officials were telling arriving motorists to turn around and drive out again.

And the worst part…..there is no end in sight.   Quiet, peaceful and quaint it might once have been.   Not now.

Today’s photo comes from the Old Town in Bergen, Norway.    It started out as a quick snapshot in colour, and was converted to B&W.    Just lucky that there was somebody in the sunlight in the ideal position.   Another reason why it is good to always have the camera ready.

low-res-bergen-4

and another photo from the archives…..sunset over Norway from an aircraft window…..

wordpress-sunset-final

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Crazy security checks…..

Thought for the day…..”Actions and consquences are a packaged deal”

” Life is a one-time offer.   Use it well”.

Travel has just got easier for me.     The USA, as usual paranoid about security has introduced rules which stop TOURISTS like me from getting the ESTA electronic visas.    If you have visited any of the countries on the USA list, then you are now ineligible for the ESTA visa.   This also means that you cannot transit the USA.     The American government cannot get it into their heads that there are TOURISTS who visit countries like Iran, Iraq and Sudan to learn more about the culture and life there.   But paranoid American officials now consider TOURISTS like these as a security risk.   So it is an easy decision for me, no more visits to the USA.  I will take my TOURIST dollars/euros/dirhams somewhere else.

And now I see that Australia is also becoming much like the USA.   Now at international airports in Australia, they have made the body scanner machines compulsory.   Of course they are saying that there is no danger to the public, but officials also said the same thing with the original body scanner X-Ray machines, until it was discovered that there WERE health dangers with the scanners.   So when they tell me that there is no danger (officials also said the same thing after the Chernobyl nuclear accident) then I do not believe them.   So I will not be compulsorily irradiated because I am innocent.    So now I will be avoiding Australia as well, including in transit.   And apparently, Australia wants to start trials of facial recognition technology at gateway airports to avoid the need for passports.    How much more big-brother is coming???       So two countries on the off list (USA & Australia).   Makes planning the next trip easier.   Their loss, my money will go to other countries.    And is it not about time that these stupid rules about liquids are abolished???    Since when has a 200ml tube of tooth paste or shampoo been dangerous??

And why do they make the pilots go through security checks as well?   Are they afraid that the pilot might get control of the aircraft??   Has no airport official ever seen the STUPIDITY of making pilots (who have full control of the aircraft) go through a security check?   I watched one pilot at Brisbane airport recently having to remove his mobile phone from his pocket to go through security again.  Yet no official has ever questioned the logic of such a stupid procedure.

Having been attacked and robbed recently by a bandit with a bushknife (see the previous post) I was searching around for a new Fuji camera.  I was amazed to see on a website with sample images from a Fuji camera, and advertisement for stab-proof jackets (see the screenshot below).   Either my internet is being monitored, or it was an amazing coincidence….

fuji-x-t20-and-stab-proof-jacket-advert

and a photo from the now-stolen camera…..again great sharpness and colours from Fuji…..

wordpress-final

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Overloaded, inconsiderate airline passengers.

Thought for the day….”Without dreams there is nothing to love.  And without love, there is nothing worth dreaming about.”

Just had a domestic flight in Norway (on Norwegian airline) and once again, there was absolutely NO control over the number of carry-on bags that people were taking onboard, nor was there any control over the size of these bags.  It seems to be the rule now that if you can drag them (plural, as many people seem to be taking more than one bag now) then that is ok.     And even if the bags are too heavy for the people to lift then they are expecting the cabin crews to lift these overweight bags for them.    Not only that, but again today, inconsiderate people were trying to ram my bag with the force equivalent to a garbage compactor until their oversized bags would fit.    Why are airlines not enforcing the carry-on rules like they used to??    And with the new, higher density aircraft now (more seats squeezed in, but the same amount of lockers for baggage) then this problem will only get worse.   Airlines that charge for check-in (hold) luggage are also making the problem worse, as now more people will try and drag 2 or 3 pieces of luggage onboard.  But the word is consideration, something that was missing with a lot of the Norwegian passengers onboard DY761 today, and respect for other people’s property.

Some New Zealand humour….a sign outside a pub in Picton, New Zealand.

low-res-bar-sign

and another photo from the archives…..the national airline of Portugal arriving in Funchal, Madeira.

LOW-RES-TAP

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