Thought for the day “Too many people miss the silver lining because they’re expecting gold.”
“The world of reality has its limits; the world of imagination is boundless.”
Go Pro make some good action cameras. But so do a lot of other companies (such as Garmin, which I own). My recent experience of GoPro Customer ‘service’ has made me determined that I will never buy a Go Pro product. Indeed, GoPro and Customer ‘service’ should not be used in the same sentence, as if you have tried to resolve anything with them online then you will know that ‘service’ is probably the opposite of what you will receive. Can you imagine an international company that REFUSES to accept emails? This is the 21st century, yet Go Pro will nicely send you an email telling you that they do not accept emails. How stupid is that? And if you dare to try their online chat (only available during certain hours), apart from the unhelpful ‘assistants’ (and that is the wrong word for them) then you may find that the conversation conveniently (for Go Pro) gets cut off. So they refuse to accept emails and their online chat will leave you searching for some (unprintable) words.
So the end result of all this frustration and failed emails…..I will not be buying anymore Go Pro cameras. Plenty of good alternatives out there (such as InstaOne and Garmin). If Go Pro will not accept emails then they will not be seeing any of my money. Bad customer service drives customers away, and it has done. Go Pro be gone.
Two photos from Stavanger in Western Norway for the pictures today. The first photo is of the Old Town which is next to the harbour. Normally these streets would be full of tourists and visitors from cruise ships, but because of coronavirus, are mercifully quiet at the moment. Add to that Spring sunshine and it is easy to get some great photos.
and staying in Stavanger for another photo, interesting shapes and colours on the waterfront. Both photos taken with the Fuji X-T30 camera and 18-55mm kit lens.
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RESPECT, CONSIDERATION & FAIRNESS