Jeritilley A picture is worth a thousand words..

Posts tagged “Singapore Airways

Good Customer Service – Fujifilm

Thought for the day…”Prosperity tries the fortunate, adversity the great.”

“When one burns one’s bridges, what a very nice fire it makes.” (Dylan Thomas)

For the last 5 weeks, I have been without the camera, which suffered a cracked screen after being dropped onto the floor.    Sent it back to Fuji, but Norwegian Post (and there is a company who deserves to go out of business if ever there was one)  took 9 days to get it to an address near Oslo.   Then, after that delay, the camera got delayed for weeks due to the virus in the TNT Courier computer systems.   TNT seemed unable to get the camera delivered, and it just sat there for weeks, getting nowhere near the repair shop.   But here is the happy ending….Fuji (who are normally very good with customer service and backup) have offered to send me a new camera.  That was something that I did not expect, but it is good to know that there is good customer service around.   The feedback online is also good for Fuji, as other users have also written about similar good treatment.    So I am happy to continue using Fuji, just have to wait a little longer (now over 5 weeks) for the replacement to arrive.   Then back to photographing again.

Back in 2008, Singapore Airlines (one of the World’s great airlines) were still using 747s on the route from Zurich to Singapore.  The ‘Queen of the Skies’, weighing almost 400 tonnes,  is seen here taking off on 23rd May 2008 for the 10 294km journey back to its’ home base.  Flight time was around 12 hours and 10 minutes.

and another photo, an art gallery in Honningsvag, in the Artic north of Norway.

ALL PHOTOS ON THIS SITE ARE AVAILABLE FOR PURCHASE.

jeritilley@hotmail.com

RESPECT, CONSIDERATION & FAIRNESS

Advertisements